Talk to a Human. Not a Chatbot.

You know those contact pages where you fill out a form and get an auto-reply saying "your inquiry is important to us" and then nobody responds for two weeks?

Not here.

📧 Email

This is the fastest way to reach us. We reply within a few hours during business days, and always within 24 hours.

WASDworks@outlook.com

I read every email personally — no support team, no ticket system, no "we've escalated your case to the relevant department."

Just me, replying to your email.

What to email about:

• ✅ Order questions (tracking, changes, issues)
• ✅ Returns and refunds
• ✅ Product questions (compatibility, layouts, materials)
• ✅ Custom or bulk orders
• ✅ Feedback on our keycaps (good, bad, or "meh")
• ✅ Anything else — seriously, just email

💬 Discord

Join our Discord server — it's where most of the actual conversation happens. Design votes, build showcases, keyboard talk, gaming, and occasional giveaways.

(Link also in the site footer and navigation menu)

What Discord is good for:

• 👀 Seeing what we're working on next
• 🗳️ Voting on new colorways and designs
• 📸 Posting your setup photos
• 💡 Getting quick answers from the community
• 🎮 Just hanging out with other keyboard nerds

Tip: DM us on Discord if email feels too formal. We're way more active there anyway.

Social Media

💼 Business Inquiries

For wholesale, collaboration, or press inquiries, email us at:

WASDworks@outlook.com

...with the subject line: Business Inquiry — [Your Company / Project]

The Short Version

No chatbots. No ticket numbers. No canned responses.
Just a real person who genuinely wants to help.